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Bulk Upload Users

  • Updated

You can upload users in bulk via Administration > Manage Users > Upload Users.

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Note

Clicking Download Sample File will download a sample file named 'users.csv.' Open this file to see an example of the information and format required to bulk upload users.

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Click Choose file to search for the file to be uploaded. The upload file must meet the following guidelines:

  • the file must be in comma-separated values (.csv) format,

  • the first line must contain column headings,

  • any values may be enclosed in double quotes "",

  • where values contain commas, these must be encased in double quotes "".

This will take you to the Parsed Result page, which shows the file status and the file check results.

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If the file is not accepted, the Process File button will be unavailable, and a failure log will list any issues with the file. Click Back to fix the issues and re-upload.

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When a correctly formatted .csv file is processed, the Process File button is enabled and no failure logs are shown.

Click Process File to upload the users. If the upload fails, you will see an error message describing the failure.

If the upload is successful, you will see a confirmation message.

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Previous Uploads

You can view details of previous uploads.

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Note

If you have Dual Approval enabled, the users will need to be approved by another Administrator before they are created and able to log in.

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