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An Invoice is the manual input of an invoice breakdown. This enables you to capture a breakdown of spend and taxes for reporting purposes.
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A Document is the actual attachment or copy of an image of the invoice provided by the supplier.
Invoice Reminders are generated from the transactions. Where a transaction is received but not reconciled, this will appear on the Invoice Reminders list.
If the tolerances of the deployment permit it is possible for the supplier to charge a card for a cancelled booking.
A Hotel is signed up for Visa Commercial Pay Connect - does this work for invoice reminders in Visa Commercial Pay Reporting?
If the invoice reminders are sent through Visa Commercial Pay Connect, if there is an override in place this will be applied when the communication is sent. This will not be reflected on the front end as only the entered value is displayed.
Visa Commercial Pay uses two different methods to auto match documents to deployments depending on the configuration of your virtual card account.
To check which method of auto matching your account is configured with please visit the Visa Commercial Pay Setup Portal.
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Optical Character Recognition software: Documents submitted to Visa Commercial Pay Reporting can be analysed by Optical Character Recognition (OCR) software to automatically match the document to the relevant deployment based on the data contained in the document such as Invoice References, Check-In and Check-Out Dates.
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Unique Email: A unique email address is generated for each deployment. The system auto matches any documents received at each unique email to the corresponding deployments.