The Communications Hub displays the full audit history for each deployment and can be used to confirm both the method and status of the communication to the supplier.
Access Communications Hub
Access the Communications Hub via Home > More > Communications Hub
Initially, the screen will display the last communications transmitted for all deployments.
To view the communications for a specific deployment, enter the Deployment ID and update the Date From/To if necessary. The screen will display the high level communication details for the deployment.
Use the Advanced View to display more details regarding the communication, including dates/times, transmission format and status of each communication
Failed Communications
If the Status field displays Failed, then a Failed Notification is emailed to the central email address configured during implementation
Further action is required by the user to obtain a correct fax number/email address
This should be entered into the Recipient Email or Fax Number section of the deployment and then Submit
Selecting Override Preferred Routing will send the communication to the fax number / email address entered and will suppress any override information in the database
Resend Communication
In the event the supplier requires a further copy of the communication, the Resend option 
in the Communication Hub can be used. Alternatively, select Send in the Payment Communications section of the deployment